For the purposes of the Data Protection Act 1998 (“The Act”), King’s College London is the data controller. This means that King’s College London is responsible for protecting the data you provide when you use the Urban Mind app. By using the word ‘we’, we refer to King’s College London.
The information we collect and how we collect it
When you install, run or use the Urban Mind app, we collect data from you. You provide your consent for us to collect this data when you start using the app. Your consent to provide this data can be changed at any time using the ‘Settings’ menu in the app. With your consent we will be able to link the data you provide using the Urban Mind app with your contact details and the information acquired through clinical assessments. The information you provide will be de-identified, so we will not know who you are when we are conducting the analysis.
We collect the following data from you: Information about you as an individual. When you use Urban Mind, you provide information about your age, gender, occupation, lifestyle and wellbeing. You also provide information about your current environment, feelings, thoughts and behavior. You will not be asked to provide your name, contact details or any other information which could identify you when you use the Urban Mind app.
Geographic location. With your specific consent, we will acquire information about your geographic location using the GPS sensor on your mobile phone. The Urban Mind app collects location data from sources such as GPS, Wi-Fi and cell towers once you install the app and consent to the app tracking your location. You can decide whether we track your location all the time, only when the Urban Mind app is running, or not at all. You may choose to stop or change our collection of location data at any time using the ‘Settings’ menu in the app.
Physical activity. With your specific consent, we will acquire information about your physical activity from your smartphone. We collect your step count, distance travelled and whether you are walking, running or cycling. You can decide whether to provide all, some or none of this data. You may choose to stop or change our collection of physical activity data at any time using the ‘Settings’ menu in the app.
Photographs and audio recordings. After each assessment when you use the app, you will have the option of taking a photograph of the ground or floor where you are standing and/or an 8-second audio recording of your current environment. You may choose to delete this data at any time using the ‘Settings’ menu in the app.
How we process and use your information
We process and use the information we collect about you in a variety of ways. We upload your information from your smartphone over a secure connection to servers provided by an external cloud hosting provider in order to analyse the data. Some of this information is processed and sent back to your smartphone over a secured connection so that you can review and interact with it.
The de-identified information you provide will be used for academic research to understand the impact of the urban and rural environment on mental health and wellbeing, to inform novel clinical interventions and for the planning and design of healthier cities. The data may also be used for other research purposes in the future. The results will be published in scientific journals and presented on our web site dedicated to the project (www.urbanmind.info) and social media.
If you post publicly about Urban Mind using social media, or communicate directly with us, using the Urban Mind website or on a social media website, we may collect and process the data contained in such posts for the purpose of addressing any requests you may have and for public engagement connected with the research project.
How we store your information
The information you provide using the Urban Mind app is stored on your phone until you uninstall the app. When you connect to a wifi or cellular mobile phone network, your information is transferred to our servers over the internet in an encrypted format. We encrypt the data you send using the app so that it remains private, confidential and secure from unauthorised access.
Your data is stored securely on King’s College London servers and with a secure external cloud service provider. The external cloud service provider is currently Microsoft Azure. We reserve the right to change the external data storage provider at any time in the future.
Your identifiable data is de-identified by assigning a unique number to it and is held separately to the data about you collected using the app. We store identifiable data only within King’s College London.
The de-identified data that you provide using the Urban Mind smartphone app will be combined with the de-identified data collected from the clinical part of the study into a single dataset, so that we can analyse your responses for research purposes. We analyse only the de-identified data, so that when we conduct the analysis we will not know who you are.
The de-identified data that we collect from you is stored in the European Economic Area (EEA). However, it may be transferred to and stored at a destination outside the EEA, in order to collaborate with other organisations for research purposes in the future. De-identified data may also be processed by third parties and/or staff operating outside the EEA who provide services to us in connection with the research purposes.
We will retain data to fulfil the purposes outlined in this policy for an indefinite period of time.
How we may share your information
We will not disclose your identifiable information to any person, organisation or third party outside the research team at King’s College London, without your express consent.
How we keep your information safe and secure
We take your privacy, confidentiality and the security of your information very seriously and we will take all reasonable precautions to protect your data from unauthorised access. This includes appropriately securing our electronic networks, servers, computers and physical facilities.
We store identifiable data on King’s College London servers at physical locations controlled by King’s College London.
How to access and/or update information
The Act gives you the right to request from us the data that we have about you.
We will correct any errors in the data we hold about you within one month of receiving written notice from you about those errors. We ask you to provide us with accurate and truthful information.
We may charge you a reasonable fee for our costs incurred in meeting any of your requests to disclose the data we hold about you, if such a request is manifestly unfounded or excessive. We reserve the right to clarify the specific information your request relates to.
We will provide information in response to your request within one month of receipt of the request.
Complaints and disputes
If you have a complaint about our handling of your data, you should address your complaint in writing to the Project Lead below.
You have the right to lodge a complaint with a supervisory authority if you consider that the processing of your data infringes the General Data Protection Regulation.
If we have a dispute regarding your data, we both must first attempt to resolve the issue directly between us.
If we become aware of any unauthorised access to your data which is likely to result in a high risk for your rights and freedoms, we will inform you without undue delay, once we have established what was accessed and how it was accessed, by contacting you through the contact details you have provided.
If you have any questions or communications regarding privacy, please contact the Project Lead in writing or by e-mail:
Dr. Andrea Mechelli
Institute of Psychiatry, Psychology & Neuroscience, King’s College London
De Crespigny Park, London SE5 8AF, UK
Email: email@example.com / Phone 0044 (0)20 7848 0289